📄️ How to Configure Freshdesk Live Chat App in Portal
Live chat allows you to instantly communicate with your website visitors via instant messaging. Live support applications are commonly used to provide immediate customer support and information to clients and customers. If you have any Live Chat App integrated on your website, then people coming to your website will be able to click on your live chat widget and start a conversation with you or one of your customer service agents.
📄️ How to Configure Freshdesk Support App in Portal
A ticketing support system allows IT, support teams, to be organized, focused, efficient, and effective. This directly impacts costs and revenues, customer retention, and public brand image. Ultimately, ticketing support systems are a means to support and help you deal with any issues/incidents in your organization, managing the incidents from the moment they’re captured through to their resolution.